COVID-19 Resources: Child and Dependent Care


Published on May 19, 2020

The novel coronavirus (COVID-19) outbreak has resulted in widespread school and child care disruptions. Family Services is promoting various resources that may be helpful for UCSF faculty, staff, trainees and students. The UCSF Child Care Decision Tool provides a high level overview of options.

For additional information, please visit the webpage for UCSF’s Child and Dependent Care Task Force.

In-Home Care for Children Ages 0-5

Sittercity
Sittercity is a web resource that can be utilized to search for nannies or babysitters. UCSF students who are interested in being part of the child care workforce can sign up for free at Sittercity.

UCSF Child Care Bulletin Board
UCSF’s Child Care Referral Service provides a bulletin board for families who wish to provide recommendations for nannies/sitters or connect with one another for share care. The bulletin board has recently transitioned to the Chatter platform; learn more at this webpage.

Nanny Placement Service
UCSF families have discounted access to a local nanny agency’s high-touch support. Get help with recruiting, vetting, and selecting a nanny; learn more here.

Back-Up Care
UCSF’s back-up care program provides eligible employees (faculty, residents and clinical fellows) with 20 days of care per academic year (co-payment fees apply). Students receive 5 days/academic year. To learn more and register for the program, please visit this website.

Licensed Care for Children Ages 0-5

UCSF Child Care Referral Service
Members of the UCSF community can access the UCSF Child Care Referral Service for assistance finding licensed child care centers and licensed family child care homes.

MyChildCare.ca.gov
MyChildCare.ca.gov provides an interactive map of qualified licensed child care providers. The tool is available in English and Spanish.

Children’s Council of San Francisco
Children’s Council has curated a list of state-licensed programs open during COVID-19, searchable by zip code. If you live outside San Francisco and would like information on licensed child care and related services in your area, please contact your local child care resource and referral agency.

Back-Up Care
UCSF’s back-up care program provides eligible employees (faculty, residents and clinical fellows) with 20 days of care per academic year (co-payment fees apply). Students receive 5 days/academic year. To learn more and register for the program, please visit this website.

UCSF Child Care Centers
The four UCSF child care centers are operated by Bright Horizons Family Solutions and serve children ages 0-5. Currently, Laurel Heights Child Development Center, Kirkham Child Development Center and University Child Care at Mission Bay are operating with enhanced health and safety protocols and reduced capacity. The Marilyn Reed Lucia Child Care Study Center is temporarily closed. UCSF and Bright Horizons will continue to partner as the COVID-19 situation evolves and will keep enrolled families informed if there are any further changes or clarifications.

Care for School-Aged Children

Sittercity (in-home care/tutors)
Sittercity is a web resource that can be utilized to search for in-home child care and tutors. UCSF students who are interested in being part of the child care workforce can sign up for free at Sittercity. If you are thinking about joining or creating an in-home learning pod in San Francisco, please read the S. F. Department of Public Health’s Guidance for Learning Pods.

UCSF On-Site Learning Camps
In partnership with UCSF Family Services, YMCA has launched Learning Camps specifically for UCSF families to help with distance learning this fall at Parnassus Heights, Mission Bay and Laurel Heights. Camps will be held in 4-week sessions with the first beginning on August 17, 2020. Registration begins Friday, August 7 at 12pm for employees/students who work on-site. For more information and instructions for registration, please visit tiny.ucsf.edu/ymca.

UCSF Child Care Bulletin Board
UCSF’s Child Care Referral Service provides a bulletin board for families who wish to provide recommendations for nannies/sitters or connect with one another for share care. The bulletin board has recently transitioned to the Chatter platform; learn more at this webpage.

Community Learning Hubs
On July 23, Mayor London N. Breed announced that, starting this fall, San Francisco will provide S. F. Unified School District students with Community Learning Hubs at facilities across the city. The Hubs’ full-day, in-person program will support children and youth’s access to technology for distance learning in addition to providing STEAM and literacy activities, social-emotional support services, outdoor recreation and meals and snacks. Enrollment will prioritize public housing and SRO residents, homeless families, children living in foster care and others for whom distance learning might be especially challenging. Registration for certain priority groups will open on August 24. The Community Learning Hubs will launch on September 14. For more details, please visit dcyf.org/care.

Emergency Child and Youth Care Program
On August 31, the S. F. Recreation and Parks Department will resume its Emergency Child and Youth Care (ECYC) Program – at select recreation centers – for the children of healthcare workers and City employees serving as Disaster Service Workers. Enrollment will be by invitation only and will be based on need, with priority to families enrolled in the program this past spring. Interested families may complete the ECYC Intake Form. Please note that this is not a registration form – filling out the intake form only indicates that a family is interested in enrolling in the ECYC program.

YMCA Academic Support Programs
The YMCA of San Francisco is partnering with SFUSD and the S. F. Department of Children, Youth and Their Families (DCYF) to offer full-day and part-day in-person academic and enrichment support, for school-age children, at locations across the Bay Area.

Additional Resources
For details on some of San Francisco’s other in-person learning programs, please refer to DCYF’s School Year Program List and the UCSF Child Care Referral Service’s Fall Learning Camps and Enrichment page. If you live outside San Francisco and would like information on care options and related services in your area, please contact your local child care resource and referral agency.

Elder/Adult Care

Sittercity
Sittercity is a web resource that can be utilized to search for in-home elder or adult care.

Years Ahead
Years Ahead is a resource to help families navigate the process of finding senior care that meets the needs of aging loved ones Years Ahead also offers certified senior care advisors to speak with if additional guidance is needed.

Back-Up Care
Eligible UCSF faculty, resident and clinical fellow families can use the back-up care program to provide up to twenty days of in-home for adults/elders and even for employees themselves. Students also have access to five days per academic year. To learn more and register for the program, please visit this website.

Frequently Asked Questions

Can I have a babysitter or nanny come to my home?
The California Stay at Home order permits babysitters and nannies to provide in-home child care. Child care workers should adhere to basic prevention guidelines (e.g. handwashing for at least 20 seconds, physical distancing, staying home if feeling ill). (Information current as of 5/14/20).

You should also check local public health mandates to see if babysitters and nannies are allowed. If local and state mandates have conflicting information, the more stringent guidelines should be followed.

San Francisco’s mandate permits child care programs, summer camps and other education or recreation programs to enroll all children; essential worker families and vulnerable populations may receive priority enrollment. Nannies and babysitters are also allowed for all families.

How can I find a babysitter or nanny?
Sittercity is a web-based resource that helps families find pre-screened, in-home caregivers for occasional or long-term care.  The Sittercity membership fee is covered by the UC system (subject to bargaining unit participation) or UCSF. Individuals pay for the services of the caregivers they hire through Sittercity (this service includes free basic background checks).

Other websites, such as Urbansitter.com and Care.com, are available for families to find occasional or long-term babysitters or nannies. Resources to find other families interested in share care include Care.com and Wunderhood. Since these programs are not administered by either the UC system or UCSF, membership fees may apply.

Another alternative is for families to get nanny leads through their neighborhood parent groups. You might want to check local neighborhood parent groups on Facebook, Nextdoor and Google Groups.

What are my child care options?
California’s public health order currently allows child care facilities to be open with necessary modifications. MyChildCare.ca.gov provides an interactive map of qualified licensed child care providers.

Through UCSF’s Child Care Referral Service, an experienced counselor can provide referrals to licensed centers and licensed family child care homes in addition to information on other related services.

Some members of the UCSF community (faculty, residents, clinical fellows, students) have access to Bright Horizons’ Back-Up Care Program. This program provides in-home or center-based care when a family’s regular caregiver is unavailable. Co-pays and utilization allocations apply. To learn more about the program and to check eligibility, please visit the Back-Up Care page for faculty and residents/clinical fellows and the Student Back-Up Care page.

What are child care centers doing to reduce risk of virus transmission?
Licensed child care programs are required to abide by the COVID-19 guidance for Child Care Programs and Providers issued by the state of California, as well as local public health mandates. These requirements include limited group sizes, keeping the same children together, having providers stay with the same group of children, and more.

Child care programs must also follow the guidance provided by the San Francisco Department of Public Health. Visit MyFamily.ucsf.edu for more information on COVID-19 guidance for various child care and educational settings.

I’m struggling to juggle child care and my job responsibilities. How can UCSF help?
Learn how UCSF is Supporting Employees Through the Challenges of Balancing Work and Child Care Needs. Please refer to the UCSF Child Care Decision Tool for a high level overview of available options. In addition, HR’s COVID-19 FAQs for Employees offers information on new DepCare rules, financial planning services and more. The FAQs are updated regularly.

Am I considered an essential worker?
UCSF, as a healthcare organization, qualifies as essential. Those UCSF employees authorized to be on-site are considered essential for the purposes of qualifying to use child care services.

To find out more about qualifications for Essential Worker positions by the City & County of San Francisco, please visit this page. The state provides further guidance on the essential workforce here.

What resources are available for COVID-19 testing for child care providers?
California is increasing testing capacity daily, and has a comprehensive listing of testing locations on the state’s Testing and Treatment website. This site includes the requirements for each testing location.

In San Francisco, essential and frontline employees (including those who are not experiencing symptoms) can be tested at a CityTestSF location. Essential and frontline workers include those working in child care settings as well as those providing home-based care for children.

Who can I contact for more information?
Contact .(JavaScript must be enabled to view this email address) with questions.

Updated: September 25, 2020


The non-UCSF resources above are provided for informational purposes only. With respect to information available from this website, neither the University of California (the “University”), on behalf of UCSF Family Services, nor any of its officers, board members, agents, employees, students, or volunteers makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose; nor assumes any legal liability or responsibility for the usefulness of the non-UCSF resources. The non-UCSF resources have not been screened, nor are they endorsed, recommended or favored, by the University. Families are fully responsible for evaluating resources and assessing quality.