Shuttles

Wherever you’re going on campus, we’ll help you get there.


SHUTTLE SERVICE ALERT: Limited Shuttle Service to continue through May 3

In response to recently extended stay-at-home directives, Transportation will continue to provide free parking and limited shuttle service through Sunday, May 3.

View limited shuttle schedules here.

The Grey, Green, and Pink shuttles have been discontinued. To travel between Parnassus Heights and Mission Bay, please utilize Blue or Gold shuttles instead of the Grey (see transit map below for reference). If you’re heading to Caltrain, please consider taking the free Mission Bay TMA shuttles instead of the Green.

Check real-time departures on Live Shuttle and via the UCSF Mobile app. Trip Planner will not be available during this time. For assistance, please contact us at .(JavaScript must be enabled to view this email address) or 415.476.GOGO (4646).

Rideshare (Uber/Lyft) Reimbursement
If you’re an essential on-site employee and need to commute outside of the UCSF shuttle and public transit service hours, please check out the University’s Rideshare Reimbursement Program. Be sure to check with your supervisor since the reimbursement must be approved and processed by each department.

We’re here to provide critical transit service, specifically for those who are performing essential work related to the Coronavirus pandemic. The safety of our employees and the safety of our passengers is our top priority. We’ve stepped up daily cleaning of our shuttles that includes wiping down and disinfecting all high-touch surface areas.

For information about the Coronavirus (COVID-19) and precautions you can take, please visit: www.ucsf.edu/coronavirus

UCSF shuttle route map

Free shuttles provide transportation to UCSF faculty, staff, students, patients, patient family members, and visitors to all campus locations, including Parnassus Heights, Mission Bay, Zuckerberg San Francisco General Hospital, Mount Zion and more. All shuttles are ADA accessible and equipped with bike racks. To print the shuttle map, click here.

Routes & Timetables


SHUTTLE SERVICE ALERT: Limited Shuttle Service to continue through May 3

In response to recently expanded regional stay-at-home directives, Transportation will extend limited shuttle service and free parking through Sunday, May 3.

View limited shuttle schedules here.


UCSF shuttle service is available Monday through Friday, except on university holidays.

Click on the shuttle name to view a PDF of the shuttle timetable.

BLUE: Parnassus Heights > Zuckerberg San Francisco General Hospital > Mission Bay > Mount Zion       

BRONZE: Aldea > ACC > Library > 6th > Dental > LPPI at Parnassus Heights

GOLD: Parnassus Heights > Mount Zion > Mission Bay > Zuckerberg San Francisco General Hospital

GREEN: Mission Bay > China Basin > 654 Minnesota St. > 499 Illinois St.  
Note: Family House is a FLAG STOP. Please ask your driver to drop you off at this location. If you are waiting for a shuttle, please “flag or wave” to obtain the driver’s attention.

GREY Express: Parnassus Heights > Mission Bay

LIME: Parnassus Heights > Buchanan Dental Center (BDC) > Mission Center Building (MCB)

ORANGE: Parnassus Heights > St. Mary’s Hospital > Geary St., Laurel Heights, Mount Zion

PINK: Parnassus E/R > Kezar

RED: Mission Bay > Mission Center Building (MCB) > 16th St. BART Station

View map: shuttle stop location at 16th & Mission St. BART Station.

VA: Parnassus Heights > VAMC

YELLOW: 16th St. BART Station > Mission Center Building (MCB) > 1550 Bryant St. > 20th & Harrison streets > Zuckerberg San Francisco General Hospital > 20th & Harrison streets

Plan your trip

Plan your trip via UCSF shuttle, by using our Trip Planner

Shuttle Stop Maps, Photos

View maps and photos of the UCSF shuttle stop locations at Parnassus Heights, Mission Bay, and the 16th Street BART Station.

Parnassus Heights

Mission Bay

16th Street BART Station

 

On Demand Shuttle Service: Parnassus and Mission Bay

The shuttle services below are provided as “on demand” (no fixed timetables) and service wait times are based on actual demand.  Our drivers will take you within a ½ mile radius of the Parnassus and Mission Bay campuses.

The Parnassus East/West and MB Local night shuttles will be taking requests for service through the Ridecell platform via mobile application, their website, or automated telephone. Please see the following videos for how to use the mobile application and/or kiosk.  Visit the FAQ’s page to learn how Ridecell works.

Parnassus Eastbound/Westbound
Weekdays 3:45 PM to 1:00 AM. Weekends and Holidays 5:00 PM to 12:45 AM.

Mission Bay Local
Weeknights and Holidays 5:00 PM to 12:45 AM.

The Mission Bay Jitney
Services Mission Bay Campus, 654 Minnesota, and 499 Illinois. Weekdays 8:00 AM to 5:00 PM

To request a ride for any of the three services during their operating hours through the online portal, click here. You may also use the automated phone line at 415.915.4283.

UCSF Shuttle: general rules, regulations & passenger guidelines

•  No unnecessary conversations with Driver
•  No standees
•  Shuttle buses are not permitted to stop at any location not identified in this timetable
•  UCSF Shuttle ridership is restricted for use by campus faculty, staff, students, patients and patient family members, and formal guest
•  No minors (less than 18 years old) may ride without a parent or chaperone
•  You maybe required to show the driver appropriate identification in order to board the shuttle
•  Drivers follow the printed timetables, as allowed by weather and enroute traffic conditions
•  Drivers are not permitted to make unauthorized stops (only at approved UCSF Shuttle stops)
•  Passenger safety will not be jeopardized to maintain the timetable
•  No eating, drinking or smoking is permitted in any shuttle vehicle
•  No animals may ride, except for service animals
•  Patrons wishing to board any UCSF shuttles are required to show their UCSF ID badge prior to boarding the shuttle.  UCSF shuttle ridership is restricted to campus faculty, staff, students, patients and patient family members and formal university guests.

Eating, drinking, smoking, and non-service animals are prohibited on shuttle vehicles. As a courtesy to other passengers and to ensure privacy of information, we ask that you be mindful of litter, noise levels, and cell phone conversations.

Wherever you’re going on campus, we’ll help get you there.

New UCSF Shuttle Service to Connect Parnassus Heights to BART in May

Coming in May 2020, shuttle riders coming from the UCSF Parnassus Heights campus will be getting a new and improved connection to BART. The Lime shuttle that currently travels between Parnassus Heights, Buchanan Dental Center, and Mission Center Building (MCB), will be expanded to include a stop at the 16th Street BART station during peak commute hours.

We’ll keep you posted on the new shuttle schedule in April. Be the first to know, by signing up for our newsletter at eta.ucsf.edu or follow us on Twitter at @GoUCSF

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