UCSF Transportation Services is actively looking towards creating new Mission Bay vanpools from all over the Bay Area.

Everything you need to get is available here, including vanpool routes & rates, vanpool waiting list signup, and vanpool policies

Want a worry-free, cost-effective commute? With our vanpool program, you can share your ride with fellow staff and students, save on costs, and meet new people in the UCSF community.

A vanpool can be established when a minimum of 6 individuals express interest, all who live in the same general area and have similar work schedules. From these participants, volunteer drivers (a principal driver or co-drivers) and one or more alternate/backup drivers are selected.

Currently, over 30 UCSF-sponsored vanpools commute to campus from various East Bay, North Bay, and South Bay communities. For details on existing vanpools, including fares based on pickup/arrival times, mileage, fares, and locations, refer to our Vanpool Member Page.

Ready to sign-up? Fill out our vanpool application form and contact us to enroll, or learn more about the program and other rideshare options.

UCSF Transportation Services is actively looking towards creating new Emeryville vanpools from all over the Bay Area.  We’d love to hear from you to determine your specific commute needs in order to match you with fellow UCSF employees making a similar commute, as this is the first step towards the information of new UCSF vanpools.

Please complete the following survey to indicate your interest in commuting by UCSF Vanpool:

Benefits & Incentives
Vanpools are not only good for the environment; they’re also great for your peace of mind! By sharing your commute, you:

  • Reduce commute costs (no cost for vanpool drivers)
  • Qualify for vanpool start-up subsidies
  • Receive preferential campus parking
  • Determine your participation (no long-term financial obligation)
  • Reduce wear and tear on your personal vehicle
  • Have access to emergency transportation services
  • Get extra time to catch up on work, sleep, reading, and more

Plus, new vanpools that stay on the road for three months can earn a $300 bonus!  The “bonus” is a subsidy from vRide to UCSF when new vans, with relatively low ridership, operate at a financial deficit.

The UCSF vanpool program is a self-supporting operation funded by vanpool participants.  Vanpool membership fee funds the cost of the vehicle, vehicle maintenance, fuel, and insurance; non-UCSF riders also pay vanpool program administrative costs, which are waived for UCSF employees and students.
Full-time UCSF employees (100% FTE) must pay a full-time fare regardless of the number of days they ride the vanpool.

UCSF employees with part-time appointments (50%-90%) or UCSF students on a part-time class schedule may pay a percentage of the full-time fare based on the employee’s appointment or student’s class schedule whichever is applicable. Proof of appointment status will be required.  Part-time fares may not pay less than 50% of the full-time fare regardless of appointment or class schedule.  Part-time status is reviewed throughout the year and members are required to submit verifying employment status, if applicable.

Fees are payable monthly, in advance, and deducted from payroll on a pre-tax basis, unless a member is ineligible for payroll deduction (e.g. students).  Members who are ineligible for payroll deduction must sign-up for automatic monthly credit card payment.  Payment by cash, check or credit card is not permitted, with the exception of new members who are making their first payment prior to starting payroll deduction.

Vanpool Hibernation or Cancellation of Vanpool Membership

Important things to note regarding cancellation or hibernation of service:


  • Hibernation service (or vanpool membership freeze) is available and maintains your vanpool membership and your seat on a van, at a reduced rate (20% of the monthly rate), for up to 3 consecutive months in a 12-month period.
  • Requests for hibernation are accepted in writing only. Phone requests are not accepted.
  • Requests must be received by the 15th of the month to take effect the following month.


  • Cancellations must be made in writing (email is accepted) or by submitting a written cancellation form.
  • Cancellations cannot be made by phone.
  • Written cancellation requests are effective the last day of the month in which the written request is received. For example, cancellation requests made during the month of March are effective March 31st.
  • No partial month membership refunds are processed for mid-month cancellations.

Complete the hibernate/cancellation from and return to Nelson Lum at:
Email: .(JavaScript must be enabled to view this email address)
Mail: 1625 Owens Street Suite 205, San Francisco, CA. 94143-0299
Fax: (415) 476-0499

Vanpool Drivers Receive Reimbursement for Driving (See FAQs here for more information)
Vanpool members who drive are eligible to receive a monthly reimbursement for the days they drive.  Individuals who drive a minimum of 17 full days (both AM and PM), in any given month, receive a full month’s reimbursement of their entire month’s fees.  Part-time drivers also receive a reimbursement for each day they drive at a rate of 1/20th of their full-time fare for each day of driving.  In order to receive a reimbursement, drivers must report each driving occurrence (AM and PM), no later than the fifth-day of each month, for the proceeding month.

Rules & Regulations
As a courtesy to fellow riders, Transportation asks vanpool members to adhere to the following guidelines:

  • Refrain from wearing scented colognes or perfumes, and eating foods with strong, unpleasant odors
  • Appropriate behavior, language, and conduct is expected and required at all times in vanpool
  • There is absolutely no smoking in the vans
  • All vanpool participants must comply with the Health Insurance Portability & Accountability Act (HIPAA)

Each vanpool group may establish additional, reasonable internal policies for the commute (e.g. waiting time for late riders, cell phone use, seat assignments). Upon approval by Transportation, it is the sole responsibility of current members to communicate established policies to new riders.

For protocols regarding membership, maintenance, and more, download to our Vanpool Policies.

For more information please contact

Nelson Lum
.(JavaScript must be enabled to view this email address)