Please see your move-in email from Housing Services for instructions on picking up your keys.
Upon check-in, a set of keys are issued to each adult listed on the lease. Each set includes a key to the apartment front door, a key to the bedroom door (if applicable), a mailbox key, a fob that opens the building doors, gates, trash/ laundry rooms, and apartment floor in the elevator.
Aldea San Miguel – 94131
Avenue Housing – 94122
Mission Bay – 94158
Mount Zion - 94115
Tidelands - 94107
145 Irving Street – 94122
Please be prepared with your address information when communicating with service providers.
❏ Fill Out Your Apartment Condition Report
Upon arrival, you will be asked to log into your tenant account and fill out the apartment condition report. This report is designed to protect the resident by requiring the tenant to validate the condition of the unit based on the Condition Report. If the tenant fails to validate the report within three (3) days of the arrival date, Housing will accept that the unit is in good condition and the resident becomes responsible for any damage or missing items (for furnished units) after the move-in date.
❏ Moving Trucks and Containers
In general, large moving containers create a problem at move in and out. They do not fit into our parking spaces and require more space than we have available. We are unable to reserve parking for your move-in activities.
At Aldea San Miguel you may use one smaller container up to 257 cubic feet that will be parked in your tenant parking space. The parking spaces are approximately 9 feet wide by 15 feet long.
At the Avenues, city streets cannot accommodate shipping containers. Moving trucks require a permit from the City of San Francisco.
Mount Zion Tenants will have to park on the street in metered spaces. Moving trucks require a permit from the City of San Francisco.
Tidelands has limited white zone parking in front of each building. This is for loading/unloading only.
Tenants are responsible for communicating the following information to any agents (i.e. moving company) or guests that assist them with their move into Housing.
*Doors to buildings can never be propped open as this poses a serious security risk. If anything is damaged or stolen due to a tenant or their guest/agent propping open a door, the tenant will be held liable.
*Elevator doors cannot be propped open or stopped. Elevators are available on a first come, first served basis and cannot be reserved.
*Mission Bay: Two-hour parking permits and keys can only be issued to tenants by the Housing Services staff during regular business hours; Monday through Friday 8am-5pm.