Applicants with disabilities, including those who need a service or support animal, should indicate this on their Housing Application. Housing Services attempts to make accommodations for qualified applicants.
Each building at Mission Bay Housing and The Tidelands is wheelchair accessible and certain apartments within the complex have been designed for those individuals who utilize a wheelchair. Some building entrances, courtyard gates and other doors in the complex are equipped with buttons that will automatically open each door. Simply hold your key access fob under the grey card reader box and push the button to use the automatic feature.
UCSF Campus Life Services Housing, Student Disability Services, and HR Disability Management Disability Housing Accommodation Procedures
UCSF recognizes that individuals with disabilities may require a specific type of housing to fully benefit from the campus housing experience. For these individuals, including students, housing-eligible faculty, staff, and trainees, UCSF provides housing accommodations in accordance with the Americans with Disabilities Act, as amended (ADA AA), Section 504 of the Rehabilitation Act of 1973, and other relevant laws. The following procedures were developed collaboratively by Housing, Student Disability Services (SDS), and Human Resources Disability Management (HR), to ensure that persons with disabilities have equal access to housing at UCSF.
Please note the following:
- Individuals with approved disability housing accommodations are subject to the standard wait list for housing. Exceptions to the wait list may be considered as an accommodation in cases where an individual’s disability significantly limits their housing options on or off campus (e.g. someone with a chronic health condition that limits their ability to commute). If an individual would like to request consideration for this type of exception, it should be indicated in their request for accommodations.
- Disability documentation provided to Student Disability Services or HR Disability Management will be kept in a confidential file at SDS or HR, and will not be released to Housing.
- Disability housing accommodations are available to a housing-eligible UCSF affiliate’s spouse/partner, children, and other occupants who are named on the approved Housing Agreement, and these procedures also apply to those occupants.
- Individuals with service animals, or those requesting permission to have an assistance animal in campus housing, should review the information and guidelines for assistance/service animals in UCSF Housing below.
- The accommodation review and assignment process may take up to 3 weeks to allow sufficient time for reviewing individual’s request and obtaining, submitting, and reviewing additional documentation, (if needed). Additional time, as outlined below, may also be needed for a housing unit meeting approved disability accommodations to become available. Individuals are encouraged to request disability accommodations for housing as early as possible to accelerate housing assignment.
- These procedures relate to requests for housing accommodations ONLY. For information and procedures for requests for academic accommodations for students, visit the SDS website. For information and procedures for employment accommodations, contact HR Disability Management.
Choose the situation that best describes you:
A Service Animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. In some cases, a miniature horse may be permitted as a Service Animal. Other animals, whether wild or domestic, do not qualify as Service Animals. Examples of such work or tasks include, but are not limited to, guiding individuals with no or low vision, alerting people who are deaf or hard of hearing, pulling a wheelchair, recognizing and assisting during a seizure, retrieving items, interrupting obsessive, compulsive, or destructive behavior, reminding a person with a psychological or psychiatric disability to take prescribed medications, assisting with balance, or calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack. Service Animals are working animals, not pets. The work or task a Service Animal has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as Service Animals.
An Assistance Animal is an animal that provides emotional support that alleviates one or more identified symptoms or effects of a person’s disability. Some, but not all, animals that assist persons with disabilities are individually trained. Unlike a Service Animal, an Assistance Animal does not perform ADA-defined “work” or “tasks” and thus are not permitted to accompany a person with a disability at all times. Therefore, although Assistance Animals may be considered for access to University housing, they are not permitted in other areas of the university, per the UCSF No Pet Policy (550-19).
Requests to keep Service or Assistance Animals in housing follow the process for housing accommodations outlined above with some exceptions:
- Requests from individuals to keep Service Animals in housing do not require provision of disability documentation to SDS or HR, but the requestor should still provide a completed Request Form.
- Requests to keep Assistance Animals in housing do require provision of disability documentation to SDS and HR.
- If a Service or Assistance Animal is approved as a housing accommodation, the requestor will be contacted by the SDS Director or HR Representative to have the requestor complete a Tenant Animal Information Form to provide basic information about the animal, including license/registration information (for dogs), and to sign indicating their agreement to comply with, and understanding of, these guidelines.
For more information please contact:
Student Disability Services
Disability Management Services, UCSF Human Resources