Current Tenants

Current Tenants

On this page, you will find the maintenance portal, renters insurance information, and more. Online handbooks and checklists are to the right.

Need to submit a maintenance work order?

Visit the Maintenance Request Portal page
For Housing Facilities Emergencies, please call (415) 476-2021.

Quick Links
Locked Out?

During non-business hours:
Parnassus & Mount Zion tenants may contact UCSF Police at (415) 476-1414.
Mission Bay tenants may contact the Mission Bay security desk at (415) 317-7899.
Tidelands tenants may contact the Tidelands security desk at (415) 680-6105.
Mount Zion tenants may call UCSF Police at (415) 476-1414.

During business hours:
Mount Zion and Parnassus- Please call 415-514-4550 or email .(JavaScript must be enabled to view this email address).
Mission Bay and Tidelands- Please call the security desk. Number listed above.

If a tenant is locked out, the tenant or additional occupants on the lease may check out a temporary key at no cost from Housing Services during regular business hours.
If the tenant fails to return the temporary key within 2 business days, the key will be considered lost, and the tenant will be charged accordingly. UCSF Police charge a fee for this service that is billed through Housing Services, and a $40 fee may be added to the tenant’s account for each lockout incident. The lock-out fee will be waived a maximum of two times during the entire period of the tenancy.

Need a Reference for your Off-Campus Landlord?

If you have been a tenant in UCSF Housing, we can provide your prospective landlord with a reference.
Sign into the Housing Portal to fill out the Tenant Information Release for Rental Reference form.

Bed Bugs

California Assembly Bill 551 requires landlords to provide this information to prospective renters and current tenants.  The availability of this information to you does not imply that any specific property has had a bed bug infestation; this information is provided as general information in compliance with state law.

Review this page for COVID-19 related information.