Q: I have an additional occupant on my lease who is not a UCSF affiliate. The city of San Francisco’s webpage says they will only test essential workers and symptomatic people. What should I do?
A: Please go to https://sf.gov/find-out-how-get-tested-coronavirus. The testing site at City College will test asymptomatic SF residents at no cost. Health providers (e.g., Kaiser) may also provide tests for additional occupants.
Q: Do I need to take the test if I am transferring from one unit to another within UCSF Housing?
A: You will not need to be tested as long as you are asymptomatic and not living in a shared Avenue House or Mission Bay 4-bedrooms.
If you are moving into a shared apartment or home with three or more room/house mates you will need to be tested twice, once upon arrival and then again 5-days later. UCSF is being especially vigilant against outbreaks in these types of congregate accommodations for your safety. When you schedule your COVID-19 test using the information below, please be sure to mention if you live in a shared home or apartment.
Q: How do I schedule my free COVID-19 Test?
A: You may use the Color testing vending machines found on the Mission Bay and Parnassus campuses. Alternatively, to schedule your free COVID-19 test, please call the COVID Centralized Scheduling Team at 415-476-6407. You will need to provide a code to schedule your free testing based on your affiliation:
UCSF Trainee, faculty, or staff (GME Resident/Fellow, Postdoc, Visiting Scholar)
VA Postdoc (NCIRE)
Non-UCSF Affiliated Adults (i.e. UC Hastings students)
See “For Tenants with Additional Occupants” above
Q: I called the COVID-19 test scheduling hotline, but nobody answered. What should I do?
A: The COVID-19 testing hotline is receiving over 300 calls per day, so you may get sent to voicemail when you call. Please be sure to leave a voice message with your name and contact information. You may experience a delay in returned phone calls due to the high number of calls and messages received every day. Rest assured that the test scheduling team will call you back as soon as possible so that you can schedule your COVID-19 test(s).
Q: I know my move-in date. When do I need to get tested?
A: See the testing and quarantine guidelines here.
Q: I got tested recently and was negative, do I need to get tested again after I move into UCSF Housing?
A: If you have been tested through UCSF within 3 days prior to your move-in date, are asymptomatic, and do not live in a shared apartment or home with three or more room/house mates you do not have to get tested again.
If you are moving into a shared apartment or home with three or more room/house mates you will need to be tested twice, once upon arrival and then again 5-days later.
If you received testing through a site not affiliated with UCSF Occupational Health Services or Student Health and Counseling Services, please inquire about the validity of the test with the UCSF COVID Centralized Scheduling Team at (415) 476-6407.
Q: I have already been cleared by UCSF Occupational Health Services, do I need to take another test?
A: If you have gotten tested within 3 days prior to your move-in date, and are asymptomatic, and do not live in a shared apartment or home with three or more room/house mates you do not have to get tested again. Please inquire about the validity of the test with your program or the UCSF COVID Centralized Scheduling Team at (415) 476-6407.
If you are arriving at UCSF after having lived or traveled internationally you are required, in accordance with UCSF policy, to self-quarantine for 10 days. This 10-day period starts the day you arrive in the U.S. For the purposes of living in campus housing, if you have completed the quarantine before arrival to UCSF Housing, you will only need one COVID-19 test. If, however, your program requires testing, please schedule your testing after your quarantine period and in accordance with your program’s on boarding instructions.
Q: If I’ve traveled internationally, can I get tested instead of self-quarantining/isolating for 10 days?
A: The 10-day self-quarantine/isolation period after international travel is a UCSF requirement. Even if you are tested for COVID-19 during your quarantine/isolation period, and the test is negative, you are required to fulfill your entire 10-day quarantine/isolation. This is because a person can become ill with COVID-19 between Day 0 and Day 10 following their last exposure.
Q: I’ve traveled from outside California and I will be living in a single/double room in a shared apartment/house. Do I need to be tested twice?
A: If you are moving into a shared apartment or home with three or more room/house mates you should quarantine for 10 days and you will need to be tested twice, once upon check-in and then again 5-days later. Tenants renting single rooms in shared 2-bedroom apartments at 145 Irving Street or at the Tidelands do not need to get tested, but should quarantine for 10 days. Tenants living in shared houses at the Parnassus Avenues or in single rooms in shared 4-bedrooom apartments at Mission Bay, will need to be tested twice.
UCSF is being especially vigilant against outbreaks in these types of congregate accommodations for your safety. When you schedule your COVID-19 test, please be sure to mention if you live in a shared home or apartment so that you can schedule two appointments.
Q: Where do I send my test results?
A: Housing does not need any record of your test results; as long as you have been tested through UCSF, you will not need to take any further actions. UCSF thanks you for your cooperation in their efforts to reduce the spread of COVID-19 in our communities.