UCSF Housing COVID-19 Policies

Published on January 19, 2022


Living in campus housing at a healthcare institution requires us to be extra vigilant about COVID-19 policies in order to protect the safety of our tenants, visitors, guests and the essential Health Care professionals living within our communities.

Tenants, defined as the persons who sign the Housing Agreement, are responsible for ensuring that additional occupants and guests in UCSF Housing comply with the same UCSF and Housing policies that apply to UCSF tenants. Tenants are responsible to ensure additional occupants who live in their household and guests are compliant with all UCSF policies including policies on vaccination, testing, and masking. Please refer to UCSF updates and policies here.

UCSF and Housing Services COVID-19 policies are continually modified to facilitate protection of the health and safety of the University community in response to pandemic dynamics. Please check this website regularly as COVID-19 safety policies change frequently.

UC Vaccination Policy for Housing

Participation in UCSF’s SARS-CoV-2 (COVID-19) Vaccination Program is a condition of Physical Presence at any University Location or Program as set forth in this policy. For Covered Individuals who must be vaccinated under this policy, participation compliance will require repeat vaccinations or boosters on an annual or recurring basis consistent with FDA-approved labeling and CDC recommendations.  Please visit the Information Hub for information on UCSF’s vaccine clinics and guidance.

For UCSF Housing, this means that all tenants, including additional occupants over the age of 5, and any of their guests, must be fully vaccinated or have received an approved vaccination exception. Once a child turns 5 years old, they will have 8 weeks from their birthday to become compliant with this policy.

Everyone living in or visiting UCSF Housing should have proof of vaccination or proof of approved exception documentation with them at all times.  UCSF Security, UCPD or Housing staff may ask for proof of vaccination status.

Acceptable forms of documentation include:

1.  A UCSF ID Badge with “COVID 2” and/or a booster sticker
2.  An original, copy, or photo of a CDC Vaccination Card
3.  Digital COVID-19 Vaccine Record QR Code approved by the State of CA or an approved company -  along with a government issued photo ID (driver license, passport, or UCSF ID Badge)
4.  For Proof of Exception/Deferral:
    a.  UCSF Approval of Request for Medical, Disability, or Religious Objection or a Deferral based on pregnancy in the form of paper copy and/or photocopy on mobile device.
    b.  Additional Occupants and Guests may show a note on letterhead from their doctor or clergy in the form of a paper copy and/or photocopy on a mobile device.

In line with UCSF local procedures, all non-vaccinated tenants, additional occupants, and guests must follow non-pharmaceutical interventions (NPIs), including regular COVID-19 testing as stated in the UC COVID-19 Vaccination Policy.

Testing Policy for New Tenants

All new tenants to campus housing, including additional occupants and children, regardless of vaccination status, are required to be tested for COVID-19 on arrival and no later than 72 hours after their arrival in Housing. It is recommended that re-testing occur between 5-7 days after the first test as well.

All tenants who arrive after international travel are required to test within 24 hours of arrival in Housing and again 3-5 days following the first test. See below for more information on travel policies.

Proof of testing and negative results do not need to be shared with Housing Services.

UCSF is offering COVID-19 testing to asymptomatic employees and students who are arriving to campus after travel. Information about how to get tested is available here. Campus housing additional occupants who are not UCSF employees or students should call their healthcare provider or visit a city testing site for testing upon move-in or post-travel.

Reporting Positive Test Results to Housing

Everyone working or learning at UCSF who test or have tested positive for COVID-19 at an outside facility must self-report the positive COVID-19 test to the appropriate department. For more information visit this page.

Anyone living in UCSF Housing who receives a positive COVID-19 diagnosis is encouraged to report their results to .(JavaScript must be enabled to view this email address) through an email marked with the subject SECURE. It is particularly important for those who live in shared housing accommodations to report their positive COVID-19 diagnoses to Housing so that staff can provide information about safely quarantining and additional resources that might be helpful.

Masking Policy in UCSF Housing

Masking is strongly encouraged in all common areas of UCSF Housing for vaccinated individuals. Unvaccinated individuals are required to wear a mask.  Masks are still required for all while in elevators. Masks are not required while inside your private residence, except when UCSF staff or affiliated vendors are present.  In the presence of staff or vendors, tenants, additional occupants, and guests are expected to wear a mask and maintain 6 foot physical/social distancing or remain in a separate room with the door closed.

UCSF Housing Limitations on Guests

Currently, Tenants are permitted to have guests in their private residences. All guests are required to follow UCSF policies regarding vaccinations and face coverings. At this time, guests are not permitted in common spaces such as the community rooms, lounges, study rooms, laundry rooms, mail rooms, package rooms, or the Tidelands and Mount Zion fitness rooms.

Tenants who live in a shared unit must get written approval from all of your roommates before you have overnight guests visit. Please see the approval form here.  There is no need to submit this form to Housing Services, but please retain it for your records.

UCSF Housing Travel Policies (including quarantine and testing procedures)

Click here for updated UCSF COVID-19 Travel Policies, which pertain to everyone living in university housing. These policies, including quarantine and testing procedures after travel and apply to all Tenants living in Housing including additional occupants and visiting guests. 

Frequently Asked Questions

The UCSF Housing Community

Q: Is campus housing closed?
A: Our offices are open again. Come see us in person, M-F from 8am-5pm (4pm at Tidelands). Or, you can still contact us via .(JavaScript must be enabled to view this email address) or by calling 415-514-4550.

Q: I am looking to help out in my community. Do you have any resources?
A: Yes! Please email HousingEvents[at]ucsf.edu to sign up to be a community food ambassador. You will be contacted in case we have quarantined tenants who need deliveries to be picked up from lobbies and delivered outside their apartment door.

Q: Can I reserve the community room space in my complex for a small gathering?
A: Please visit this page for more information on how to reserve a space.

Q: Can I have guests come over to my unit?
A: Yes, but guests are required to follow all UCSF policies regarding vaccinations and face coverings. Guests are not permitted in common areas like lounges, community rooms, or fitness rooms. Tenants who live in a shared unit must get written approval from all of your roommates before you have overnight guests visit. Please see the approval form here.

Health & Safety

Q: How do I send Housing Services my vaccination information?
A: We only ask you to send in your vaccination records to OHS or Student Health. You do not need to send your additional occupant’s health records to us.

Q: Should I be worried about the ventilation in my unit?
A: Each campus apartment has an individual air ventilation system. The systems do not connect units with each other through a central air system.

Q: What are you doing to clean the apartments before someone moves in?
A: Our facilities team is wearing PPE while cleaning and disinfecting units, 24 hours after they have been vacated. If the former Tenant had self-reported being COVID-19 positive, the cleaning is overseen by UCSF Environmental Health & Safety, using CDC guidelines for disinfection.

Q: I am moving into an apartment with roommates soon. What do I need to know?
A: We encourage you to communicate with them before and after your move. Have a house meeting, make rules for allowing (or not allowing) visitors, cleaning and use of shared spaces.

If you or one of your roommates has tested positive for COVID-19, please .(JavaScript must be enabled to view this email address) right away.


Rent & Moving In/Out

Q: My program changed our timelines. Can I get an extension for my current apartment in UCSF Housing?
A: We understand that things are constantly changing. Please contact HousingAssignments(at)ucsf.edu for extension questions.

Q: I cannot afford to pay my rent on the first of this month. Can I delay payment?
A: Please email .(JavaScript must be enabled to view this email address) and they can address any questions you may have.

Need to Quarantine?

Vacant campus housing units are prioritized first for current housing tenants who are asymptomatic and who need to separate from their COVID-19 positive apartment / roommates.
Tenants who are COVID-19 positive are to remain quarantined in their own apartments.

We will not alert nearby tenants of a positive case as that is a HIPAA violation. However, unit-mates will be informed as they will be provided a temporary, alternate accommodation.

If the tenant, who is living in a quarantine apartment in The Tidelands becomes symptomatic, they should seek medical attention and if they test positive, they should move back in with their apartment/roommates and recover together.

See a list of what is included in these quarantine units here.

Fill out this form to request a quarantine unit.

We know the logistics can be complicated for tenants who need to be quarantined. We’ve created this resource page with all kinds of information to help you navigate this isolating time.

Vacant campus housing units are prioritized on a secondary basis for students/trainees who are not UCSF campus housing tenants under the following conditions:
• An asymptomatic student/trainee has to separate from their off-campus roommate/housemate because the roommate/housemate is COVID-19 positive. (In this case, the COVID-19 positive patient will self-isolate in their apartment and the roommate/housemate will move to UCSF campus housing.)
• An asymptomatic student/trainee is returning from oversees and needs to self-isolate and has no place to go.
• Housing offers quarantine units to non-tenants for a nightly rate of $65. Email .(JavaScript must be enabled to view this email address) for more information.
Note: Vacant campus housing units are not suitable for COVID-19 patients, except if they are existing tenants and are staying in their assigned apartments.

Additional Resources & Food Programs

Resources for Food Insecurity & Housing Emergencies

Student Life Services: Students who do not have assistance with groceries during quarantine should email Alece Alderson at alece.alderson[at]ucsf.edu. Food Security for Students

Financial Aid can assist with Student Emergency Loans

Housing Assistance Program through Student Financial Aid

San Francisco City Food Programs

San Francisco-Marin Food Bank Emergency Food Program
• Provides a three-day supply of food for people in crisis
Visit sfmfoodbank.org/find-food or call 2-1-1 for locations
• Service available to all San Francisco residents (with ID) one time in a 12-month period

CalFresh Program
• Government-funded food assistance program that issues monthly electronic benefits that can be used to buy most foods at many markets and food stores
• Some students are eligible to receive up to $194 per month in benefits
See the CalFresh Student Guide for application instructions and eligibility details
The online application takes only about 10 minutes to complete.

City of San Francisco Food Resource
•    Help for people having trouble getting or affording food during the coronavirus pandemic.