Online Services
Book a class or court, register for a program, and manage your membership online. You can also use our mobile apps.
Member Account Management
• View your account information
• Update your contact information
• Update payment information
• Make payments
• View your program registrations
• Change your username and password
Members
To use the member account system, you must have an e-mail address on file with Member Services.
• Visit clscsionline.ucsf.edu
• Select “Forgot your username/password?” and you will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• When logged in, select Account Information.
If your e-mail address is not on file with Member Services, stop by in-person, send an e-mail, or call.
Bakar Member Services
415.476.5646
.(JavaScript must be enabled to view this email address)
Millberry Member Services
415.476.0348
.(JavaScript must be enabled to view this email address)
Non-Members
You may create a guest account to register for programs and review your registrations. Please note that this does NOT grant facility access or enroll you in a fitness center membership.
• Visit clscsionline.ucsf.edu
• Click the Become a Guest button and provide the necessary information.
• You will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• When logged in, select Account Information.
Update Billing Information
• Log in. Click here to open the login page.
• Click on Account Information.
• Click on Billing Information.
Make Payments
• Log in. Click here to open the login page.
• Click on Account Information.
• Click on Make a Payment.
• Log in. Click here to open the login page.
• Click on Account Information.
• Click on Reservation Report.
Internet Explorer and Firefox version 9 and above.
Gift cards and coupons are not accepted online.
Group X Class Reservations
Members
• Log in by visiting www.bit.ly/groupXbooking.
• Enter your username and password on file.
• If you do not have your username and password, stop by in person, send an e-mail, or call Member Services.
Bakar Member Services
415.476.5646
.(JavaScript must be enabled to view this email address)
Millberry Member Services
415.476.0348
.(JavaScript must be enabled to view this email address)
Non-Members
Call the Service Desk to make Group X reservations.
Bakar Service Desk
415.514.4545
Millberry Service Desk
415.476.1115
Squash & Racquetball Court Booking
To book a court, you must have an e-mail address on file with Member Services. If you have an e-mail address on file, follow these instructions to retrieve your temporary username and password.
• Visit clscsionline.ucsf.edu.
• Click the Login link on the upper right of the court booking screen.
• Select “Forgot your username/password?” and you will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• To book, download our mobile app or log in at clscsionline.ucsf.edu.
No. Each person must book using their individual accounts, including add-ons.
Cancel bookings under Reservation Report.
• Log in. Click here to open the login page.
• Click on Account Information.
• Click on Reservation Report.
Internet Explorer and Firefox version 9 and above.
Pilates Drop-in
Members
To sign up for a Pilates class, you must have an e-mail address on file with Member Services. If you have an e-mail address on file, follow these instructions to retrieve your temporary username and password.
• Visit clscsionline.ucsf.edu.
• Click the Login link on the upper right of the Pilates Drop-in screen.
• Select “Forgot your username/password?” and you will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• To sign up for a class, download our mobile app or log in at clscsionline.ucsf.edu or at checkout.
Non-Members
If you are not a member, you may create a guest account to sign up for classes and review your reservations. Please note that this does NOT grant facility access or enroll you in a fitness center membership.
• Visit clscsionline.ucsf.edu.
• Click the Become a Guest button and provide the necessary information.
• You will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• When logged in, select Account Information.
Bakar Member Services
415.476.5646
.(JavaScript must be enabled to view this email address)
Millberry Member Services
415.476.0348
.(JavaScript must be enabled to view this email address)
No. Each person must sign up using their individual accounts, including add-ons.
Gift cards and coupons are not accepted online. You must sign up in person.
Cancel reservations under Reservation Report. No shows and cancellations with less than 12-hours notice will be charged for the class.
All refunds must be requested in person. No shows and cancellations with less than 12-hours notice will be charged for the class.
Yes. An e-mail confirmation with a receipt will be sent to the address on file, unless otherwise indicated.
Contact the Service Desk for assistance. It is likely that your registration was not processed. Stop by in person or call.
Bakar Service Desk
415.514.4545
Millberry Service Desk
415.476.1115
• Log in. Click here to open the login page.
• Click on Account Information.
• Click on Reservation Report.
Internet Explorer and Firefox version 9 and above.
Program Registration (Aquatics, Martial Arts, Outdoor Programs)
Members
To register for a program, you must have an e-mail address on file with Member Services. If you have an e-mail address on file, follow these instructions to retrieve your temporary username and password.
• Visit clscsionline.ucsf.edu.
• Programs at Mission Bay and programs at Parnassus are listed separately.
• Click the Login link on the upper right of the Program Registration screen.
• Select “Forgot your username/password?” and you will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• To register for a program, download our mobile app or log in at clscsionline.ucsf.edu or at checkout.
Non-Members
If you are not a member, you may create a guest account to register for programs and review your registrations. Please note that this does NOT grant facility access or enroll you in a fitness center membership.
• Visit clscsionline.ucsf.edu.
• Click the Become a Guest button and provide the necessary information.
• You will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• When logged in, select Account Information.
Bakar Member Services
415.476.5646
.(JavaScript must be enabled to view this email address)
Millberry Member Services
415.476.0348
.(JavaScript must be enabled to view this email address)
Some programs are not available for online registration. From our home page, click the Catalog Quick Link to view special registration information in our catalog.
No. Except for members with an add-on to their account, each person must register individually. Read the next question regarding add-on customers.
Gift cards and coupons are not accepted online. You must register in person.
Yes, if maximum capacity has not been met. Prorated fees are not available.
Cancellations can only be processed in person. A cancellation fee may apply. Please view our credit and refund policy.
All refunds must be requested in person. Please view our credit and refund policy.
Yes. An e-mail confirmation with a receipt will be sent to the address on file, unless otherwise indicated.
Contact the Service Desk for assistance. It is likely that your registration was not processed. Stop by in person or call.
Bakar Service Desk
415.514.4545
Millberry Service Desk
415.476.1115
• Log in. Click here to open the login page.
• Click on Account Information.
• Click on Reservation Report.
Internet Explorer and Firefox version 9 and above.
Youth Program Registration
Adding your child to your account allows your child to receive the member discount on programs. Only fitness center members who are the “primary member” on the account may add their child to their account. A primary member is the person who is financially responsible for membership payments and is the legal guardian of the child add-on. IMPORTANT: Child add-ons receive program discounts only and are not enrolled in a fitness center membership. Please note that this does NOT grant facility access.
To add your child to your account, log in to the member account system.
Members
Your e-mail address must be on file with Member Services to use the online registration system. Follow these instructions:
• Visit clscsionline.ucsf.edu.
• If you are new to online registration, select “Forgot your username/password?” and you will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• When logged in, select Account Information.
• Click on Account Summary.
If your e-mail address is not on file, contact Member Services.
Bakar Member Services
415.476.5646
.(JavaScript must be enabled to view this email address)
Millberry Member Services
415.476.0348
.(JavaScript must be enabled to view this email address)
Non-Members
If this is your first time using the member account system, follow these instructions to create a guest account. This does NOT grant facility access or enroll you in a fitness center membership.
• Visit clscsionline.ucsf.edu.
• Click the Become a Guest button and provide the necessary information.
• You will receive a temporary username and password by e-mail.
• Follow the instructions in the e-mail.
• When logged in, select Account Information.
• Click on Account Summary.