New! Dual Use Call Rooms/Lactation Rooms

By Caroline Wick on February 02, 2021

The Lactation Accommodation Program and the Department of Medicine has partnered to offer Dual Use Call Rooms/Lactation Rooms located at 505 Parnassus Avenue.

In response to the need for more lactation spaces at UCSF Helen Diller Medical Center at Parnassus Heights, the Department of Medicine has identified four overnight call rooms that will serve as lactation rooms during the day. These rooms will be operating as overnight call rooms from 6pm-9am, and transition to lactation rooms from 10am-6pm.

UCSF’s Department of Medicine, Hospitality Services and Lactation Accommodation Program are working together to make these rooms private, clean and comfortable for lactation purposes. Access information can be found on the Lactation Room page under ‘Dual Use Call Room/Lactation Rooms’. The rooms are located on the 8th, 12th and 15th floors of 505 Parnassus Avenue.

What are Call Rooms?
Call rooms are intended to provide a rest/sleeping space for UCSF medical care providers who work overnight shifts. Each room is furnished with a bed, desk, task chair, computer, and telephone.

How are Dual Use Call Room/Lactation Rooms different than other lactation rooms?
Dual use rooms operate to meet multiple objectives, whereas designated lactation rooms provide a space for lactation purposes only.

What do I need to bring with me? / What is the Dual room equipped with?
All lactation rooms, including Dual Use Call Rooms/Lactation Rooms include hospital grade multi-user pumps. Bring your own pump kit… cooler… etc.

What times am I able to use the room for lactation purposes?
Lactation room hours start at 10am and end at 6pm.

Where do I find the key pad code?
Visit the Lactation Room page and select the drop down list, ‘Dual Use Call Room/Lactation Rooms’.

What if someone is using the room as a Call Room during Lactation Room hours?
Please notify the Lactation Accommodation Program by contacting .(JavaScript must be enabled to view this email address). In the meantime, locate a different lactation room or Call Room/Lactation Room nearby at

For questions about use of these rooms, please contact .(JavaScript must be enabled to view this email address) or call (415) 502-3154.