Direct Mail

Direct Mail

“Our program actually ended up raising 50% more when we instituted this new personalized giving array. Working with Documents & Media has been very successful.” – Maura O’Donnell – Associate Director, UCSF Alumni Annual Giving.

Studies show that digital marketing efforts alone cannot replace a considered, data driven direct mail campaign. We’ve found that the most successful marketing blends multiple approaches.

We can design, print, address, and process large volumes of mail that are distributed to campus locations or mailed as First Class or Standard Mail. 

We specialize in:

• List Management
• Variable Data/Personalization
• Direct Mail
• Every Door Direct Mail (EDDM)
• Business Reply Mail (BRM) Design & Printing
Design Services
Print Production

Contact us at the beginning of your project so we can help you plan a successful campaign from start to finish.

For more information about Direct Mail Services provided by Documents & Media
email us at .(JavaScript must be enabled to view this email address) or contact Roger Hefty (.(JavaScript must be enabled to view this email address)) at 415-476-8565.


BUSINESS REPLY MAIL (BRM) | Designed for Response

All University Business Reply Mail must be addressed to PO Box 410330, San Francisco 94141. This is a secure United States Postal Service Post Office lock box, specifically for Business Reply Mail. USPS will not deliver Business Reply Mail under the University permit to any street address, only the secure lock box.

The mail is retrieved from the secure lock box on a daily basis. The retrieved mail is logged and forwarded to the UCSF campus box number that appears in the upper left corner of the mail piece. Please make sure that the box number and franking number on your proof are correct, as these will be used both for routing and recharge of Business Reply Mail.

Before starting your Business Reply Mail project, questions about the layout and design of your Business Reply Mail piece can be directed to .(JavaScript must be enabled to view this email address) or by calling 415-476-8565. Any questions about the status of Business Reply Mail once it has been deployed, should be directed to Logistics - Mail Services at 502-MAIL (6245) or .(JavaScript must be enabled to view this email address).


The video below explains how Direct Mail Services helped the UCSF Alumni Association increase annual fundraising.


CUSTOMER NOTICE: Trying to track down a package or shipment? General questions about incoming or outgoing mail or packages?

UCSF Logistics provides last-mile delivery for the major shipping vendors from their UCSF location at Oyster Point.  If your package says it has been delivered, it may still be in process with Logistics.  Please contact them directly at 415-502-MAIL (6245) or visit UCSF Logistics.