COVID-19 Campus Services Alerts


By Monica Mapa on March 18, 2020

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UCSF’s retailers remain open and many CLS services continue operation. Learn more in this article.

IMPORTANT REMINDER: This page is periodically updated with the latest information. For more detailed information, please visit specific CLS unit pages.

Last updated: 08/09/2021

For immediate release: The health and safety of our UCSF community is our primary concern. For your convenience, we provide the operating status for the following Campus Life Services service providers. We are closely monitoring the health guidelines and will post updates as the situation changes. We appreciate your patience as our CLS teams work to develop a plan that serves the needs our community during this public health challenge related to COVID-19. Thank you for your patience.


CLS Services in alphabetical order:

Conference & Event Services

CLS Conference and Event Services venues at Mission Bay Conference Center, the Conference Center at Valley Center for Vision, and Millberry Union Conference Center are available for reservation. Please contact us at, Conference.Services(at)ucsf.edu. The community rooms managed by UCSF Housing, include the Housing Community Room at Mission Bay, Aldea Center, Pelican Room, and Sandpiper Room.

Please visit the UCSF Guidance on Hosting Meetings and Events for the latest information.

If you are a student organization, you should contact Jennifer Rosko in Student Life Services by email: Jennifer.Rosko(at)ucsf.edu.

There are a few services changes that event planners should be aware of:

  • Services are limited to venue rental, event set-up, and break down.
  • Catering: Customers are responsible for arranging for catering service via a caterer on the Bear Buy/America-To-Go list. 
  • Audio/video support: Customers must arrange A/V support from UCSF IT or UCSF Educational Technology Services (ETS).

For more information please go to the Conference and Events Services venues page.

Documents & Media

We are open to provide UCSF departments with design, printing, and other production services. The best way to reach us is by phone at (415) 514.2054 or email at DMcsr(at)ucsf.edu.
To learn more about how DM supports the University please visit https://tiny.ucsf.edu/print

Facilities Services

Building Access - Identification Badge Access Required
Until further notice, all UCSF will continue to use single point of entry at campus buildings for all employees who should tap their UCSF identification (ID) badges at badge readers.

All UCSF Health employees must enter medical center facilities through designated doors and wear their UCSF ID badges above their waist at all times.

Effective July 1, UCSF has instituted a new policy that requires all campus and UCSF Health employees to “badge in” at their primary work location at the start of each shift. This is not a timekeeping measure, but is an emergency management tool that will allow UCSF to know how many people are in a building in the event of an emergency and will enable UCSF to know how many people are coming on site to work. Note that this policy only applies to sites with a badge reader available; more badge readers will be installed at high density locations in the coming months.

As a reminder, please do not hold the door open for others; each person should tap their badge individually. Only pre-authorized guests may enter campus buildings, and guests must check in with security, where available.

Badges must be visible and worn above the waste at all times above the waist.

By tapping a UCSF ID badge, employees are attesting that they:

  • Have conducted your daily health screening.

  • Are entering the facility on business and will stay only as long as necessary.

  • Are adhering to all UCSF protocols posted on this website, including UCSF campus and UCSF Health Masking and Face Covering policy.

Badge access will help ensure the safety of occupants and will be in place until further notice. We will continue to update you as the situation may change in the future. For questions, suggestions or concerns, please contact Sean Aloise via email at Sean.Aloise(at)ucsf.edu.


Custodial Services
Because of the reduced campus building activities, the custodial team is performing other essential duties and those remaining in campus buildings are performing trash and sanitization duties only. If you have an urgent or special need, please contact the Customer Service Center at (415) 476.2021.

Work Orders
During this time of reduced staffing, only Priority 1 work orders (urgent, emergency, and critical to the mission) that require same day attention will be dispatched. If you have an urgent or special need that requires immediate attention, please contact the Customer Service Center at (415) 476.2021. All other work orders will be held in a queue until further notice when staffing returns to normal.

Family Services

UCSF Family Services is promoting various resources that may be helpful for UCSF employees with parenting and caregiving needs. Visit the COVID 19: Child and Dependent Care Resource page to learn more about UCSF and community resources. Available resources include the UCSF Child Care Referral Service, Sittercity, an online platform to search for child and elder care, an online Child Care Bulletin Board, and more.

All four of the UCSF Child Care Centers are open with COVID-19 protocols in place.

Fitness Centers

Bakar Fitness Center is currently open Monday-Friday, 7am-7pm (Millberry Fitness Center is closed until further notice). For a list of what’s available, current schedules, membership specials and updated policies, visit our reopening website.

All members may still continue to have their memberships on hibernation at no charge.

If you have any questions, please contact ucsf.fitness(at)ucsf.edu.

Housing

Some housing staff are on site, including facilities, mail delivery, and building access. Housing staff are accessible online, by phone, and email. Housing general info: (415) 514.4550, housing(at)ucsf.edu. The Housing Offices are open on a limited basis. See open office hours.

Housing buildings are open to UCSF Housing tenants so that our tenants. If you are locked out, you may call our office, then we will dispatch staff to assist you. UCPD and Security Officers can assist you with after-hours lock out services, as usual, and may be reached at (415) 476.1414. For more information, visit our FAQ page.

Office of Sustainability

Our Sustainability staff are working remotely and wish to remind our UCSF community that these services are still available to you online and/or via remote:

Monthly newsletters and social media updates will continue.

Retail – Select Retailers Open

The health and safety of our retail tenant’s employees and our customers are our primary concern. We are closely monitoring the health guidelines as well as business volumes and will post updates as the situation changes. Thank you for your patience. For more information, please visit the Retail Services website.

Transportation - Shuttle Service

All riders are required to wear a mask and refrain from eating or drinking while riding the shuttles.
To view schedules, please visit shuttles.ucsf.edu

Wellness & Community

We have adapted our events and programs to be accessible in our virtual world! Please check the Wellness & Community website for our upcoming wellness webinars, programs, and contests for you to enjoy. And be sure to subscribe to our opt-in channel on the Official UCSF mobile app.


For current updates on UCSF’s response to COVID-19, please visit: https://coronavirus.ucsf.edu/