Manage My Membership

For New Members - Guide to Getting Started
Membership FAQ and Policies

Manage Your Account Online
Getting Started with Online Member Account Management
Log in to Your Membership Account

Membership Payments
Pay Membership Dues Online
Update Credit Card Information Online
Update Credit Card Information by Phone
Parnassus: 415.476.0348
Mission Bay: 415.476.5646

Membership Hibernation
• Maintains your membership at a reduced rate of $20 per month.
• Only offered from the first to the last day of the month; no partial months.
• Not available for lockers and Masters Swim.
• Hibernations may be requested in-person and by e-mail.
Mission Bay: .(JavaScript must be enabled to view this email address)
Parnassus: .(JavaScript must be enabled to view this email address)
• Requests by phone are not accepted.
• Requests must be received between the 1st-15th of the month to take effect on the 1st of the following month.
• Full monthly fees will apply if returning early from hibernation.

Membership Cancellation
• Cancellations may be requested in-person and by e-mail
Mission Bay: .(JavaScript must be enabled to view this email address)
Parnassus: .(JavaScript must be enabled to view this email address)
• Requests by phone are not accepted
• Requests must be received between the 1st-15th of the month to take effect on the 1st of the following month.
Requests must be received between the 1st-15th of the month to take effect on the 1st of the following month.

• Cancellation requests received between the 16th-31st of the month will incur a final charge for the following month.
Cancellation requests received between the 16th-31st of the month will incur a final charge for the following month.

• UCSF employees on payroll deduction for membership dues: Membership payment is usually made in arrears. For example, dues for the month of January are reflected in the February paycheck. Exceptions may apply.