Personal Training

Policies

• Personal training sessions are valued for 90 days from the date of purchase.
• Personal training sessions are not refundable.
• Sessions are to be paid directly to the UCSF Fitness & Recreation Centers.
• Your signature is required to verify a session was provided on the date redeemed.
• Your training session begins at the scheduled time. Late-comers will receive the remaining amount of time scheduled in the session.
• Cancellations of scheduled sessions require 24 hours notification in advance. Cancellations made within 24 hours will be forfeited.
• Non-member Personal Training clients must present a guest pass for each visit.
• Anyone not satisfied with a scheduled trainer may request a different trainer by contacting Personal Training.
• A doctor’s clearance may be required at the manager or trainer’s discretion.


FAQ

Do you have group training or buddy training?

Yes. See advertised programs for available group training. Our “buddy” training is called semi-private training, and is a good way to get the professional use of a trainer at a significant financial discount; the personal training fees are cut in half.

If I’m an express member, can I only train with a trainer during the scheduled times of this membership? (i.e. 5:30 am – 3:00 pm)

No. You can train with a trainer AT ANY TIME, including weekends.

Can I get personal training if I’m not a member?

Yes. You can work with another member in a 2-on-1 situation (semi-private training), or come in as a guest; the guest fee will be waived. Sessions for non-members are paid at the single session rate for any number of sessions.

Can I bring my own trainer into the gym?

No. Our fitness centers have a large team of highly skilled and qualified trainers to serve you. Each trainer that we hire must hold a National training certification. Our trainers are professional individuals who are happy to assist you whenever possible.

What can I expect from my free consultation from a trainer?

Welcome Workouts are designed for new members to receive complimentary sessions with a certified personal trainer and a Pilates instructor. The free consult is a time when you can tell the trainer what your needs are, and plan a basic program that fits your needs. The trainer may ask you to get a Physician’s Clearance Form prior to the session if he/she feels it is necessary. They are well versed in all areas of health and fitness and can help you reach your goals, whatever those goals may be. At the beginning of your training session you will discuss your health history, fitness goals, and previous workout experience. You will go through baseline fitness testing to establish a starting point for you. The trainer will then use this information to design a workout that is specific to your goals and your needs. During the session, you will learn proper exercise techniques, experience the benefits of an individualized program and will have the satisfaction of knowing you are one step closer to reaching your goals.

Why are there four different levels of trainers and training rates?

The different levels of trainers represent the education, experience, and specializations of the training staff. The training staff at UCSF are highly-qualified individuals, with multiple certifications, even those at Level I.

How much is personal training?

Please contact the fitness manager, or any personal trainer, to discuss training rates. Rates vary depending upon number of sessions purchased, and the level of trainer used (Level I, II, III, or IV).