Customer Service Culture


For FS managers and supervisors:
  ·      This is a mandated CLS required training for FS employees
  ·      Managers and supervisors need to schedule time to show the video and discuss with their staff
  ·      Trainings MUST be completed no later than March 24th (no extensions)
  ·      Managers and supervisors MUST notify Joyce of the schedules and send confirmation of completion
  ·      Please provide a sign-in sheet at each training to be completed and kept/filed in each unit
  ·      The video is 15 minutes long, so the training should take one-hour or less

Facilities Services appreciates your time and effort with this training exercise.

Thank you,

Jon Giacomi
Executive Director - Facilities Services