Campus Life Services Transitions Paper Bear Hugs to FastPay on March 19

By Robert Hood on March 12, 2018

Photo by Marco Sanchez: Documents & Media

Campus Life Services ended the sale of Bear Hugs on March 19 but redemption of vendor certificates continues to be accepted at participating locations. 

Jen Mannix, Arts & Events manager at Campus Life Services, said while the sale of Bear Hugs has ended, customers may purchase FastPay gift cards as another way to recognize employees. FastPay gift cards are available through UCSF Nutrition & Food Services in increments of $20 for use at any UCSF vendor that accepts FastPay. More information is available at FastPay.

As an incentive, recipients who use their existing Bear Hugs at participating UC San Francisco campus vendors by June 30 could win a $20 FastPay gift card.

Customers who redeem their Bear Hugs from now until June 30 should write their email on the back of each Bear Hug to enter the drawing. Monthly drawings will be held through June 30 and there will be five winners each month.

“I want to thank all of the loyal Bear Hugs customers over the years,” Mannix said. “The program has been a great way to recognize coworkers and others on campus for a job well done. We’re pleased Bear Hugs could transition to an area with expertise in gift cards and electronic payments?”

FAQs Bear Hugs

Q – When is the Bear Hugs program ending?
A – Final day for sales of Bear Hugs gift certificate is March 19, 2018.

Q – Why is Bear Hugs ending?
A – The cost of managing this recognition program has become financially prohibitive for us to continue. (By the way, we’re sad about it, too.)

Q – Can I continue to use my Bear Hugs after March 19, 2018?
A – Yes you can. View participating vendors:

Q – Can I redeem my Bear Hugs for cash?
A – No. Bear Hugs can only be used towards your purchase at one of the participating campus vendors. Please note: no change is given when redeemed.

Q – Tell me more about the monthly FastPay drawing.
A – Now through June 30, 2018, use your existing Bear Hugs at participating campus vendors for your chance to win a $20 FastPay gift card.
Simply write your E-mail address on the back of your Bear Hugs gift certificate before you redeem them at one of these participating vendors:
Five winners a month will be picked at random from now through June, 30, 2018.

Q – Now that Bear Hugs are no longer available, what can I give my staff to recognize their hard work?
A – You still have many ways to recognize your staff. • Purchase FastPay gift cards and various gift cards from UCSF Nutrition & Food Services. Be sure to scroll to the bottom of the webpage for the order form:
• Recognize staff on the site (you must be logged in to
• You can also purchase “thank you” gifts from the Arts & Events Discounts Page:

Q – Where is FastPay accepted at UCSF?
A – For a list of merchants of vendors that currently accept FastPay, please visit:

Q – Where can I buy FastPay gift cards?
From UCSF Nutrition & Food Services. You can also find gift cards to various retailers. Please visit their site for more info and to view the order form:

Q – Can I purchase $5 FastPay gift cards?
A – No. FastPay gift cards are sold only in $20 increments. Dining Dollars can be purchased in increments of $5 for use at the Moffitt Cafe, Shorenstein Family Cafe, and the Mount Zion Café.

To learn more about the variety of gift cards available, please visit the UCSF Nutrition & Food Services site: